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The Alts Hotel | Hotel in Palembang

| 7.5 (31 Reviews) |  9 Bathrooms  23 Guests
Palembang Hotel | The Alts Hotel

Hotel in Palembang

Offering stylish rooms with flat-screen cable TVs, The Alts Hotel is well located in the city center. Featuring an infinity pool and spa, it also houses a business center and fitness facilities. A tea/coffee maker, mini-bar and safe are standard in all air-conditioned rooms. Featuring modern interiors, they also have premium bedding and a private bathroom with toiletries. The Alts Hotel is a 10-minute walk from Multi Data Palembang University and a 45-minute drive from Sultan Mahmud Badaruddin II Airport. Free parking is provided. A wide variety of local and international dishes are served at the 24-hour Cafe Delapan. Live music, fine wines and refreshments are available at 10 Gastro Pub.

The Alts Hotel is located in Palembang.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Security/Safety, Wellness Facilities, and several others. This is a 5 star rated property and has over 31 reviews with the average score of 7.5 . Coming to Palembang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this place in Palembang. These details are authentic, as they are provided by our partner, booking.com.

This The Alts Hotel in Palembang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Alts Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Kids' meals
  • Bar
  • Fruit
  • Restaurant
  • Wine/Champagne
  • Snack bar
Parking
  • Parking garage
  • Parking on site
  • Private Parking
  • Accessible parking
  • Parking
  • Free parking
Accessibility
  • Wheelchair accessible
Activities
  • Spa lounge/Relaxation area
  • Massage
  • Fitness classes
  • Sauna
  • Nightclub/DJ
  • Yoga classes
  • Spa and wellness center
  • Spa/Wellness packages
  • Personal trainer
  • Spa facilities
  • Massage chair
  • Locker rooms
  • Live music/Performance
  • Fitness center
  • Live sports events (broadcast)
  • Fitness
  • Steam room
General
  • Facilities for disabled guests
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Smoke-free property
  • Elevator
  • Safe
  • Heating
Guest Services
  • Daily housekeeping
  • Dry cleaning
  • Shuttle service (additional charge)
  • Laundry
  • Concierge
  • Ironing service
  • 24-hour front desk
  • Shuttle service
  • Private check-in/out
  • Express check-in/out
  • Car rental
  • Fax/Photocopying
  • Suit press
  • Valet parking
  • Business center
  • Meeting/Banquet facilities
  • Airport shuttle
  • Baggage storage
  • Airport shuttle (additional charge)
  • Room service
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun deck
  • BBQ facilities
  • Outdoor pool (year-round)
  • Garden
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Key card access
  • Key access
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Infinity pool
  • Swimming pool
  • Pool bar
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Public transit tickets
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note that the property will send guests a credit card authorization form after they book to guarantee the reservation, please note, credit card used for reservation must be valid at time of arrival. if the credit card used during reservation is declined the reservation will be canceled, it is a mandatory show to us antigen result who stays 3 days or moreguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 55110, 9120103122288

Reviews

Value for money:
7.89
Location:
8.55
Staff:
8.42
Facilities:
8.01
Comfort:
8.22
Cleanliness:
8.09
Alan
Oct 20, 2026 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Staff
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Deluxe Double Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Slippers, Towels, Shower, Conditioner, Toothbrush, Hairdryer, Toilet paper, Free toiletries, Private bathroom, Walk-in shower, Bidet, Shower cap, Shampoo, Toilet

General

Ironing facilities, Trash cans, Key access, Key card access, Safety deposit box, Carpeted, Hardwood or parquet floors, Air conditioning, Fire extinguisher, Smoke alarm

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Kitchen

Refrigerator, Cleaning products, Dryer, Electric kettle

Living Area

Desk, Seating area, Sofa

View

Landmark view, View, City view

Services

Wake-up service, Executive lounge access

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floor, Raised toilet, Adapted bath, Upper floors accessible by elevator, Toilet with grab rails

Room amenities

Feather pillow, Socket near the bed, Drying rack for clothing, Clothes rack

Pool and Spa

Infinity pool, Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Premier
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed
Premier

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Slippers, Towels, Shower, Conditioner, Toothbrush, Hairdryer, Toilet paper, Free toiletries, Private bathroom, Walk-in shower, Bidet, Shower cap, Shampoo, Toilet

General

Ironing facilities, Trash cans, Key access, Key card access, Safety deposit box, Carpeted, Hardwood or parquet floors, Air conditioning, Fire extinguisher, Interconnected room(s) available, Smoke alarm

Media & Technology

Telephone, TV, Flat-screen TV

Living Area

Desk, Seating area

Services

Wake-up service

Kitchen

Cleaning products, Dryer, Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Deluxe Cabana
Room Type: Double
Room Size: 33 m2
2 Twin bed(s) Bed
Deluxe Cabana

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Slippers, Towels, Shower, Conditioner, Toothbrush, Hairdryer, Toilet paper, Free toiletries, Private bathroom, Walk-in shower, Bidet, Shower cap, Shampoo, Toilet

General

Ironing facilities, Trash cans, Key access, Key card access, Safety deposit box, Carpeted, Hardwood or parquet floors, Air conditioning, Fire extinguisher, Smoke alarm

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

Kitchen

Refrigerator, Cleaning products, Dryer, Electric kettle

Living Area

Desk, Seating area, Sofa

Services

Wake-up service, Executive lounge access

Bedroom

Wardrobe or closet

View

Landmark view, Garden view

Outdoors

Terrace

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floor, Raised toilet, Adapted bath, Upper floors accessible by elevator, Toilet with grab rails

Room amenities

Clothes rack, Hypoallergenic pillow, Drying rack for clothing, Socket near the bed, Feather pillow

Pool and Spa

Infinity pool, Pool towels, Pool with a view

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Slippers, Towels, Shower, Conditioner, Toothbrush, Hairdryer, Toilet paper, Free toiletries, Private bathroom, Walk-in shower, Shower cap, Shampoo, Toilet

General

Ironing facilities, Trash cans, Key card access, Safety deposit box, Hardwood or parquet floors, Air conditioning, Fire extinguisher, Interconnected room(s) available, Smoke alarm

Media & Technology

Telephone, TV

Living Area

Desk, Seating area

Services

Wake-up service

Kitchen

Cleaning products, Dryer, Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack
Junior Suite New
Room Type: Family
Room Size: 54 m2
1 King bed(s) Bed
Junior Suite New

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Slippers, Towels, Conditioner, Toothbrush, Hairdryer, Toilet paper, Free toiletries, Bath or shower, Private bathroom, Bath, Walk-in shower, Bathrobe, Shower cap, Shampoo, Toilet

General

Ironing facilities, Trash cans, Key access, Key card access, Safety deposit box, Carpeted, Air conditioning, Fire extinguisher, Smoke alarm

Media & Technology

Telephone, TV

Kitchen

Refrigerator, Cleaning products, Dryer, Electric kettle

Living Area

Desk, Seating area, Sofa

View

Landmark view, View, City view

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack
Premier Corner
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Premier Corner

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Slippers, Towels, Shower, Conditioner, Toothbrush, Hairdryer, Toilet paper, Free toiletries, Private bathroom, Walk-in shower, Shower cap, Shampoo, Toilet

General

Ironing facilities, Trash cans, Key access, Key card access, Safety deposit box, Hardwood or parquet floors, Air conditioning, Fire extinguisher, Smoke alarm

Media & Technology

Telephone, TV

Living Area

Desk, Seating area

View

Landmark view, View, City view

Services

Wake-up service

Kitchen

Cleaning products, Dryer, Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack
Grand Suite
Room Type: Suite
Room Size: 120 m2
1 King bed(s) Bed
Grand Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Slippers, Towels, Conditioner, Toothbrush, Hairdryer, Toilet paper, Free toiletries, Bath or shower, Private bathroom, Bath, Walk-in shower, Bathrobe, Shower cap, Shampoo, Toilet

General

Ironing facilities, Trash cans, Key access, Key card access, Safety deposit box, Carpeted, Air conditioning, Fire extinguisher, Interconnected room(s) available, Smoke alarm

Media & Technology

Telephone, TV

Kitchen

Kitchen, Cleaning products, Electric kettle, Refrigerator, Microwave, Coffee machine, Dryer

Living Area

Desk, Seating area, Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack
Premier with City View
Room Type: Twin/Double
Room Size: 31 m2
2 Twin bed(s) Bed
Premier with City View

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Body soap, Slippers, Towels, Shower, Conditioner, Toothbrush, Hairdryer, Toilet paper, Free toiletries, Private bathroom, Walk-in shower, Shower cap, Shampoo, Toilet

General

Ironing facilities, Trash cans, Key access, Key card access, Safety deposit box, Carpeted, Air conditioning, Fire extinguisher, Smoke alarm

Media & Technology

Telephone, TV

Living Area

Desk, Seating area

View

View

Services

Wake-up service

Kitchen

Cleaning products, Dryer, Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Sofa bed, Clothes rack

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for The Alts Hotel starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this The Alts Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Alts Hotel starts from $84 per night with includes Entertainment, Breakfast, Heating, Parking, Pool, Business Services, Internet, Transportation/Shuttle, Restaurant, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Laundry, Air Conditioner, Designated Smoking Area, TV, Wheelchair Accessible, Security/Safety, Wellness Facilities, View, Balcony/Terrace, Accessibility, Spa, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Alts Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Alts Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.